Case Study
When 50% of Hotel Restaurant Chairs Failed in Less Than Two Years
How COMESOON Reverse-Engineered a Failed Hotel Chair and Delivered a Higher-Standard Replacement.
A hotel client approached COMESOON after nearly half of their restaurant chairs became damaged in less than two years of operation.
Rather than simply reproducing the same chair, our product and engineering teams analyzed the original design, identified its weaknesses, and engineered a significantly improved solution.
The Challenge
The hotel restaurant used hundreds of chairs every day. Within two years, many showed structural damage, loose joints, worn upholstery, and poor stability. The client needed a replacement that would look professional, survive daily commercial use, and reduce future replacement costs.
Hidden Problems We Discovered
Structural weaknesses
- Thin or weak internal framing
- Insufficient reinforcement in high-stress areas
- Poor load distribution
- Weak connection points
Material issues
- Low-density foam that lost its shape quickly
- Upholstery that wore out under daily use
- Fabric with limited stain resistance
- Weak support components
Manufacturing problems
- Inconsistent welding quality
- Uneven finishing
- Weak joint construction
- Insufficient quality control during assembly
The product looked acceptable at delivery, but its construction was not designed for the long-term demands of a commercial hotel environment.
Our Engineering Solution
COMESOON did not simply copy the original chair. We redesigned the product to improve strength, durability, and lifecycle value.
Structural improvements
- Reinforced the internal frame
- Improved joint construction
- Strengthened high-stress areas
- Optimized the chair's load-bearing structure
Material upgrades
- High-density foam for longer-lasting comfort
- Improved upholstery materials
- Optional stain-resistant fabrics
- More durable internal support materials
Manufacturing enhancements
- Improved welding standards
- Stronger connection points
- Better finishing processes
- Higher quality-control requirements
| Previous Supplier | COMESOON |
|---|---|
| Basic frame | Reinforced frame |
| Low-density foam | High-density foam |
| Standard upholstery | Premium upholstery |
| No stain resistance | Better stain resistance (optional material) |
| Weak structure | Optimized load-bearing structure |
| Short service life | Longer lifecycle |
Why This Matters
For hotels, purchasing furniture isn’t just about buying products.
It’s about minimizing lifecycle costs.
A chair that costs slightly less but lasts only two years often becomes far more expensive than one designed to perform reliably for many years.
The real cost isn’t the purchase price.
It’s maintenance, replacement, installation, operational disruption, and ultimately the guest experience.
This is why COMESOON focuses on Total Cost of Ownership (TCO), not simply the lowest initial price.
| Lower Initial Cost | Better Long-Term Value |
|---|---|
| Lower purchase price | Slightly higher initial investment |
| Shorter lifespan | Longer lifespan |
| Higher replacement frequency | Lower replacement frequency |
| Higher maintenance cost | Lower maintenance cost |
| Higher lifecycle cost | Better lifecycle value |
More Than a Supplier
At COMESOON, we believe procurement should create value beyond purchasing.
Our role is to identify hidden risks, improve product performance, optimize manufacturing, and deliver solutions that reduce the total cost of ownership throughout a hotel’s operating lifecycle.
We don’t simply manufacture furniture.
We engineer hospitality solutions.
The COMESOON Difference
We don’t just reproduce products.
We reverse-engineer them, improve them, and create solutions that perform better throughout their entire lifecycle.
Because hospitality procurement is not about buying furniture.
It’s about investing in reliability.
✅ Same Design Language
✅ Stronger Internal Structure
✅ Higher-density Cushion
✅ Better Upholstery Workmanship
✅ Improved Durability
✅ Lower Maintenance Cost
✅ Longer Service Life
✅ Lower Total Cost of Ownership
Engineering Better Hospitality Procurement
From Reverse Engineering
to
Value Engineering
COMESOON helps hotels purchase smarter—not simply cheaper.
From Reverse Engineering
to
Value Engineering
COMESOON helps hotels purchase smarter—not simply cheaper.
What COMESOON Really Delivered
● ✓ Maintained the hotel’s existing interior design
● ✓ Eliminated the root causes of previous failures
● ✓ Improved structural integrity
● ✓ Extended expected service life
● ✓ Reduced future replacement costs
● ✓ Protected the client’s long-term investment
● ✓ Maintained the hotel’s existing interior design
● ✓ Eliminated the root causes of previous failures
● ✓ Improved structural integrity
● ✓ Extended expected service life
● ✓ Reduced future replacement costs
● ✓ Protected the client’s long-term investment